Captain Spins Casino Terms and Conditions – New Zealand

Before you set sail on your gaming adventure at Captain Spins Casino, it is essential that you take the time to read and understand our full Terms and Conditions. These rules govern every aspect of your experience on our platform, from account registration and deposits to bonus offers and withdrawals. By creating an account and playing at Captain Spins Casino, all New Zealand players agree to be bound by these terms.

Account Registration and Eligibility

To open an account at Captain Spins Casino, you must be at least 20 years of age, which is the legal gambling age in New Zealand. You are permitted to hold only one account per household, IP address, and device. Providing false information during registration is a serious breach of our terms and may result in the permanent suspension of your account and forfeiture of any winnings. All players are required to complete our identity verification process (KYC) before any withdrawal can be processed.

Deposits and Withdrawals

Captain Spins Casino supports a wide range of payment methods trusted by New Zealand players, including Visa, Mastercard, and various e-wallets. All deposits are processed instantly, while withdrawal times may vary depending on the selected payment method. Captain Spins Casino reserves the right to request additional documentation before approving a withdrawal to comply with anti-money laundering regulations. Minimum and maximum transaction limits apply and are outlined on our Banking page.

Bonus Terms and Wagering Requirements

All promotional offers at Captain Spins Casino, including welcome bonuses, free spins, and reload bonuses, are subject to specific wagering requirements. Wagering requirements must be met within the stated timeframe, which is typically 30 days from the date the bonus is credited. Bonuses cannot be transferred, sold, or exchanged for cash. Games contribute differently towards meeting wagering requirements — slots typically contribute 100%, while table games may contribute at a lower rate. Captain Spins Casino reserves the right to modify, suspend, or cancel any promotion at any time.

Responsible Gambling

Captain Spins Casino is committed to promoting responsible gambling for all New Zealand players. We offer a range of tools to help you stay in control, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. If you feel that your gambling is becoming a problem, we encourage you to reach out to the New Zealand Problem Gambling Foundation or use the self-exclusion tools available in your account settings.

Governing Law

These Terms and Conditions are governed by the laws applicable under our gaming licence. Any disputes arising from the use of Captain Spins Casino shall be handled in accordance with our dispute resolution procedures outlined in the full terms document available on our website.